Bank Of Khyber Jobs In Islamabad 2022

Description
Applications are invited for Bank Of Khyber Jobs In Islamabad 2022 and looking for candidates to fill the vacant position of Phone Banking Officer – Call Centre Unit based in Islamabad
Details Of Bank Of Khyber Jobs In Islamabad 2022 |
Hiring Organization | Bank Of Khyber |
Job Title | Phone Banking Officer – Call Centre Unit |
Job Location | Islamabad |
Education | Bachelors |
Experience | 01 Years |
Total Vacancies | 30 |
Posted Date | 05-June-2022 |
Last Date | 19-June-2022 |
How To Apply | Apply Online |
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Eligibility Criteria
Education
- The minimum education required is a bachelor’s degree from an HEC recognized university or reputable foreign university.
Experience
- 01 Year Of Call Center Handling Experience In A Bank.
Duties & Responsibilities
- Excellent problem-solving, time management & communication skills.
- Answering calls to handle customer inquiries and route calls to appropriate resources.
- Resolving customer complaints and follow-up with customers where necessary.
- Providing product and service information to the customers.
- Working in shifts as per call influx & bank requirements.
- Timely activation & blocking of cards, i-net, used & other services.
- Managing work time occupancy on a call/task including ACW, hold and break.
- A timely report of issues and concerns to the supervisor.
Remarks
- In case the degree is obtained from a foreign university, an equivalency certificate from HEC is to be submitted by the candidates at the time of the interview to validate that they possess the required education.
- Market-based salary commensurate with experience and qualification will be offered to the right person.
- Management reserves the right to select or reject any application.
How To Apply
- Interested candidates are advised to apply online via the link mentioned below;